Tokyu Stay Shinjuku

Hotel close to a lot of eating establishments. Washer/Dryer in the room. Reasonably pricex

In room laundry. It's very convenient, but it does warm up the room. Location very close to many things but not in a location where it would get noisy.

AC is a bit on the noisier side but wasn't bad enough that it affected sleep too much

Room size for twin and washer/dryer inc

No option to have cups washed/replaced each day. Tea selection limitee

Great location. The washing machine was quite useful. Room was quite small - when I was booking only the double room type was available (I believe twin rooms have a bit more space). The hotel staff quite helpful with everything I needed.

Breakfast was quite average - same fare everyday. Now that they have raised the prices, am not sure it was worth it - might as well try out other restaurants.

The location. It was close to several train stops and also restaurants and convenience stores.

Room was tiny, but that is to be expected for this area.

Location

Room walls were dirty. No housekeeping at all.

Super location, seconds from great little restaurants, minutes from train stations, great shopping, nightlife. You get used to the small rooms, really not a problem. Loved the shower. Would definitely stay here again!

It was very close to the train station and very clean. It met our needs and there was a lot of activities nearby.

Although it was very close to the train station, it was not very easy to find.

The size of the twin room and bathroom were both larger than I was expecting. The hotel is very close to Shinjuku Station exits and an easy walk 10 minute walk (with luggage) to the main station exit.

very friendly staff, staff knows good English, hotel staff very helpful, clean well managed property

This was my second time staying at Tokyu Stay Shinjuku. It is a great location! Although the rooms, like most hotel rooms in Tokyo, are quite small, they are very well thought out and pack a lot of resources into a small space (e.g. washer/dryer, ironing set-up, desk, fridge). We were very happy return customers!

The location was very good, near to almost everything you need (food, train station, entertainment, etc). The room is small but great for two people and has all the necessary amenities to make it feel comfortable. The staff are very nice and attentive.

I really enjoyed our stay. The location was excellent. It was really close to the train, restaurants, shopping and more.

Breakfast and in room laundry were great! Being able to leave bags after check out is a plus.

Second room looked a bit worse for wear. Scuffed, etc.

The location of the hotel is fantastic. So covenient. Close to amenities, city centre and trains. Bed was clean and comfortable. Vending machines were on the first floor that included water and other drinks.

Nothing bad came to mind. I liked staying there and will consider going back in the future.

Great location! Less than 50 feet away from Shinjuku-sanchome Station C3 or B2 entrance. Be warned, Shinjuku-sanchome Station is connected to Shinjuku station via a very long underground passage, it could be quite a bit of walk to take some of the many lines. The hotel is less than 10 minutes walk to Kabukicho. Lots of activities nearby during the night. Hotel service is quite hospitable, and the staff is very attentive. There is no onsite gym, but the room washer / dryer is so useful. We load it before heading out, and by the time we returned, the clothes are fresh and dry. The room is quite small, but Japanese is so creative in space management that it was well furnished with a small dining table with two chairs, microwave, safe, iron table, fridge, washer / dryer, cloth hangers, luggage stand, etc, and still not feel cramped. Amazing. The hotel is so surprisingly quiet despite being in busy area. We even slept with window open to get fresh air. We did not try hotel breakfast, b/c there are plenty of options nearby, so no opinion on hotel restaurant. Overall, such a great stay, will definitely come back again.

No onsite gym.

The location and that it had a washer and dryer.

It was a little small.

Everyone was so nice and accommodating! The location was very very convenient and I plan on coming back to this location on my next visit to Japan. The train station is literally around the corner! They even gave me a birthday gift when I got there! So so sweet! There’s also free coffee in the lobby and a washing machine with detergent in the room. Major perk!

The rooms are a bit small for typical hotel rooms and the furniture is a little aged. Otherwise no issues.

Great location. Close enough to a lot of shops, restaurants, and train stations but not close enough to be loud at night.

Rooms are small. No place to put your luggage.

Location.

Bed comfort, pillow comfort, room area, blowing cold from the closed window.